Terms & Conditions
WHAT YOU SHOULD KNOW – TERMS & CONDITIONS
A 50% non refundable deposit is payable on booking, full payment if less than 2 weeks to the start date of the course. The remainder is due 2 weeks before the course start date.
Your course fee can be paid by cheque payable to PA James, Paypal or by Bank Transfer (details on request).
If you cancel 4 weeks or more before the course starts then any course fees over and above the deposit will be refunded. If you cancel less than 4 weeks but more than 2 weeks before the course starts then you will be refunded 25% of the total course fee. If you cancel less than 2 weeks before the course starts then there is no refund. Mountain Expertise will make every attempt to run a course. However, if, due to circumstances outside our control like dangerous and/or unsuitable weather conditions, loss or theft of transport or incapacitating injury, we have to cancel a course we will refund all fees paid or find another suitable date.
It is impossible to eliminate all risk, however through experience and following best practise and national guidelines we do our utmost to ensure your safety.
It must however be understood that participating in outdoor activities involves some risk of injury. Instructors will take all reasonable care to reduce this risk. As a participant you are required to observe the safety instructions given to you during the course.
Mountain Expertise and instructors are not under any liability whatsoever in respect of loss or damage to personal property, not caused by the negligence or fault of Mountain Expertise or associates while attending the course.
The cost of a course does not include insurance against cancellation, personal injury, loss or damage that is not caused by the negligence of Mountain Expertise instructors or associates. We strongly recommend as with any sporting activity that you take some out. This can be done through a variety of providers including the British Mountaineering Council (the BMC) or Snowcard are well recommended.
Mountain Expertise is run by qualified and experienced outdoor pursuits coaches and instructors. All instructors and coaches that we use hold relevant National Governing Body awards, experience and insurance for all activities offered.
Equipment that you hire or use for your course is your responsibility, you may be asked to replace an item if you damage or loose it due to neglect.
Mountain Expertise should be informed of any relevant medical conditions or injuries of ALL participants.
Paul James 07739 813927 or Kathryn James 07859 024799