Mountain Expertise is run by qualified and experienced outdoor pursuits coaches and instructors. All instructors and coaches that we use hold relevant National Governing Body awards, experience and insurance for all activities offered.
Equipment that you hire or use for your course is your responsibility, you may be asked to replace an item if you damage or loose it due to neglect.
Mountain Expertise should be informed of any relevant medical conditions or injuries of ALL participants this is to help us keep you safe on the activities.
You have certain legal rights to control what we do with your information. This includes the right to get access to the personal information we hold about you, request us to correct or update incorrect information, to object to or request that we restrict processing your information in certain circumstances and to object to direct marketing. To change your marketing prefrences you can email us directly email@example.com.
Why we need the information about you?
At the point of booking we request that you fill in a participant consent/booking form. All of the information we collect from this form is relevant to the processing of your booking and enables us to communicate with you regarding your booking. We also need to make sure your instructor has relevant informaton to help with making safe decisions when out with you.
Who is it shared with?
We only share the information on your consent form with the instructors that you will be having your adventure with, so they can make contact at the start of the aygood decisions to keep you safe.
What about marketing and social media?
We may use your name and email address for future contact for marketing purposes - new courses or opportunites we think you might be interested in.
We also ask your consent to use photos of you out with us on our social media and for marketing. If you wish to withdraw this consent you can do so by contacting us at firstname.lastname@example.org
How long do we keep information for?
Information from the consent form will be retained for 1 year unless there has been a notable incident. If there has been a notable incident then your information will be retained until the case is closed or 3 years for an adult (information about a child will be retained until they reach the age of 21.) After this time period we will permanently delete any records we have for you.
If you have consented to us using your photos on social media and for marketing they will be used until we no longer need them or you request we stop using them.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 19th June 2018.
The ideal locations for courses in Snowdonia are Llanberis, Betws y Coed, Capel Curig or Bethesda. Accomodation options are available for all budgets in this are - camping, bunkhouses & hostels, B&B's and hotels. If you would like some recommendations please ask when you book.
For winter courses in Scotland please discuss when booking.